ChatGPT Integration: Improve Your Answers in a Couple of Clicks

Product updates
We unveil our latest integration with ChatGPT, the AI language model. It is a game-changer for your employees, allowing them to adapt their responses on the fly and maintain your company's unique tone of voice.

And here's the best part: this feature works seamlessly for both tickets and chats!

Here's how the process looks like:

  1. Your employee types the response to the customer's query and clicks the ‘Improve the message’ button.
  2. A drop-down menu appears with four options: ‘Expand your reply’, ‘Shorten your reply’, ‘Friendly tone’, and ‘Business tone’.
  3. The employee selects the desired action.
  4. Our AI algorithm enhances the message according to your requirements. You can review and edit it before sending it out.

That’s it!

Please note that you can choose only one improvement action per message.

With our helpdesk you can streamline ticket processing and automate customer service, all within a single interface. Plus, we're always on top of the latest trends and integrate the system with the most popular software out there.

Rest assured, your customers will be satisfied with the exceptional service you provide.