Blog

Updated Web Widget

Product updates
We have rolled out an update to our website widget. This is a big win for all our valued regular Pulsedesk users.
Here's a list on what we've been up to:

  • Revamped the widget button on your site to give it a fresh new look.
  • Gave the message submission form a makeover, highlighting all the essential elements and jazzing up the fonts and colors for a more visually pleasing experience.
  • Smoothed out the animations, eliminating any jarring transitions.
  • Enhanced the dialog interfaces, giving those message forms some sleek rounded edges. Plus, we've added handy time codes next to each message, making it a breeze to navigate through your conversation history.
  • And that's not all! We've completely redesigned the appearance of our knowledge base in the widget.
Our current users don't need to do anything to enjoy the benefits of the new version. The update will be applied automatically.

We believe in providing high-quality service without any extra costs, so this feature remains completely free of charge. We genuinely care about your business and understand the importance of a friendly and efficient customer experience.